Flexipack International was launched in late 2014 as a cost-effective option for Malaysians to send documents and parcels to Southeast Asian countries and beyond.
For e-commerce business owners, Flexipack International provides a cheaper option for selling cross-borders to countries like Singapore, Australia, the US and UK.
If you've been looking to know more about Flexipack International and how you can use it to grow your e-commerce business, I've prepared this guide to help you learn:
- What is Flexipack International?
- How much does it cost to ship with Flexipack?
- How do you send documents or parcels using Flexipack?
- How long does delivery take?
- How does Flexipack compare with EMS?
- When should you use Flexipack?
Let's dive right in!
Get to Know: Flexipack International's Main Features
What are some of the important features of Flexipack International?
- It's a door-to-door delivery postal service
- You purchase a pre-paid document or parcel
- The maximum weight is 2kg and 250cm x 200cm x 100cm (volumetric)
- It's priced between RM10 - RM110, depending on the shipping destination and weight
- You don't get a tracking number, but you can buy one
Shipping Zone, Prices and Sizes for Flexipack International
Now you know about the main features of Flexipack International, here's how much it will cost you:
Image from Pos Malaysia Website
Delivery Time for Flexipack International
There is no indication on Flexipack's page on the delivery time, but based on experience, Zone 1 shipments take between 7 - 10 working days and Zone 2 shipments can take anywhere from 10 - 21 working days.
Of course, these won't include public holidays. If you are shipping out during public holidays, expect delays in deliveries.
Flexipack International vs EMS
How does Flexipack International compare with EMS? Let's take a look:
Rate & Delivery Time (Singapore), 1kg
2 - 3 working days
Rate & Delivery Time (United States), 1kg
10 - 21 working days
3 - 6 working days
Tracking Number Availability
Not available - need to buy separately
More than 200
More than 200
From the comparison, we note that EMS has:
- Faster delivery
- Higher weight limit
- Automatic tracking number assigned
So if you need faster delivery, are shipping more than 2kg and prefer an automatically assigned tracking number, EMS might be the better choice.
On the other hand, if cost is your main concern, your parcel is under 2kg and you don't need a tracking number, Flexipack International might be a better choice for you.
Where to buy Flexipack International?
There are two ways to buy Flexipack International:
1. Pos Malaysia Outlet
You can buy Flexipack International pre-paid parcels at any Pos Malaysia outlet.
2. Eziemall.com (Online)
Eziemall is the main site where you can buy any POS Malaysia product online and have it delivered to you. You can buy Flexipack Prepaid parcels as well as tracking numbers here.
Steps to Ship using Flexipack International
1. Purchase Flexipack International Prepaid from Eziemall.com or any Pos Malaysia outlet
Buy your prepaid parcel from Eziemall.com or from any Pos Malaysia outlet.
2. Pack your shipment securely and place inside the
Be sure to check that the item you are sending complies with the import regulation of your destination country.
3. Complete address
Be sure to include a complete address before shipping. Full name, postcode, complete shipping address and contact number are required.
4. Optional: Buy a tracking number
If you need a tracking number, you can buy one from Pos Malaysia, or Eziemall also.
Do note there are two types of tracking numbers:
Track-on 2: This type of tracking number stops at Malaysia's borders. So once your package leaves Malaysia, you won't be able to track it using the same tracking number.
Track Label (International): This type of tracking number tracks all the way to the destination country up to delivery to your customer's doorstep.
Frequently Asked Questions
Q: Can I ship more than 2kg with Flexipack International?
Unfortunately, 2kg is the maximum allowed weight using Flexipack International. If you want to ship more than 2kg, you can use EMS instead.
Q: Who will pay for custom import duties?
Flexipack does not include custom duties. The receiver will need to pay for any import duties incurred.
Have other questions? Ask them in the comments below and I'll try to answer them!
Flexipack International provides an affordable and convenient alternative for e-commerce business owners to sell to countries outside Malaysia. It is best for shipments below 2kg where your customers don't expect the shipment urgently.
You can buy Flexipack International from Eziemall.com or any Pos Malaysia outlet. Depending on your shipment weight and shipping destination, it will cost you anywhere between RM10 - RM110 per shipment before tracking numbers.
Let me know: what has your personal experience been with Flexipack? Are you still using it today?