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Shopify eCommerce Malaysia | Plans, Pricing & Key Features (2024)

Pricing & Transaction Fees

Starting Price

US$25/month – US$399/month

Setup Fees

None

Transaction Fees

0.6% – 2.0%

Sales Channels

Social Channels

Facebook[1], Instagram[1], TikTok[1], WhatsApp[1], Google Shopping[1]

Marketplace Channels

Shopee[1], Lazada[1], Amazon, eBay, Walmart, Etsy

Point-of-Sales (POS) Channel

Supported[1]

[1] May require a free or premium app.

Marketing & Promotions

Marketing Channels

Blog, Email[2], Abandoned Cart Recovery

Discount Types

Free Shipping, BOGO, Automatic Discounts, Coupon Discounts

Gift Cards

Supported

Loyalty Program

Supported[3]

Referral Program

Supported[3]

Affiliate Program

Supported[3]

[2] 10,000 free emails every month with Shopify Email. US$1 per 1,000 emails sent after.

[3] Requires a third-party app.

Customer Support

Live Chat

Supported[4]

Returns

Supported[4]

[4] Requires a third-party app.

More about Shopify, Their Plans & Pricing

Shopify was started by Tobias Lütke 18 years ago in Canada as a simplified solution to the complex problem of starting an eCommerce store. Fast forward to 2024, Shopify is now a Nasdaq-listed company powering over 2 million stores in 175 countries. There are more than 4,000 Shopify stores in Malaysia, including Apple distributor Switch, bookstore MPH and shoe designer Christy Ng.

Shopify’s Plans & Pricing: Basic, Shopify and Advanced

Shopify offers 3 plans to customers:

  • Basic Plan (US$25/month)
  • Shopify Plan (US$65/month)
  • Advanced Plan (US$399/month)

What’s the difference between Shopify Basic, Shopify and Shopify Advanced Plans?

Shopify Basic (US$25/month) is the cheapest plan of the three offered by Shopify and is meant to support the online storefront of a small to medium-sized business. As expected, it is the most restricted one.

For the everyday seller, there are 3 key difference in features to take note of. While the Shopify Basic plan offers the lowest monthly fee, at 2.0%, transaction fees are the most expensive. There is also a huge limit on the number of additional staff accounts – you get none on this plan. Finally, you’ll have the standard checkout, which can support mostly low to medium simultaneous checkouts.

Shopify (US$65/month) is the standard plan offered by Shopify and is meant to support growing businesses with a moderately-sized team handling the online store on a day-to-day basis.

While you still get charged a transaction fee for sales made, at 1.0%, it is only half that of the Basic plan. You’ll see a pretty significant amount of savings on transaction fees compared to the Basic plan if your sales volume is sizeable.

You also get 5 additional staff accounts on this plan – perfect for small teams handling operations and marketing for the store. The common feature between the Shopify and Basic plan is you’ll also get the standard checkout, which can support mostly low to medium simultaneous checkouts.

Shopify Advanced (US$399/month) is a plan with advanced features offered by Shopify and is meant to support businesses with high sales volume and a larger team.

The Advanced plan offers the lowest transaction fee at 0.6%, 40% less than the Shopify plan and 70% less compared to the Basic plan. For high-volume sellers, the savings on transaction fees is huge. You could easily drop a $10,000 a month transaction fee to just $3,000 if you switched from the Basic plan to the Advanced plan.

You’ll also get 15 additional staff accounts – a whole 10 more compared to the Shopify plan – super useful if you have a larger team managing your store. Finally, you get 10x the number of simultaneous checkouts compared to the standard simultaneous checkouts offered on the Basic and Shopify plans.

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Pros and Cons of Shopify

  • Large number of free and paid themes to choose from.
  • Large number of apps in app store to customise store with.
  • Native integration with a large number of local payment gateways.
  • No free plan. Can be expensive to start up with for Malaysians.
  • WhatsApp sales channel is not built by Shopify – require a third-party integration.
  • Monthly upkeep can be expensive if a large number of features are added via third-party apps.